Privacy Policy

This privacy policy describes how Maplewood Talent Solutions collects, uses, and protects personal information when you use our online platform and services. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Canadian privacy legislation.

By using our site and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information in connection with our talent acquisition, candidate screening, interview coordination, recruitment strategy, executive search, contract staffing, employer branding, and onboarding support services. This information is collected directly from you, through your interactions with our site, or from other sources in the course of providing our services.

Information you provide to us directly:

• - Contact details such as name, address, email address, and phone number.
• - Professional information, including resumes, cover letters, employment history, educational background, skills, qualifications, desired salary, and other information relevant to job applications or recruitment processes.
• - Information shared during interviews or assessments.
• - Communications with us, including inquiries and feedback.

Information collected automatically when you use our site:

• - Usage data, such as your IP address, browser type, operating system, pages visited on our site, time spent on those pages, and other diagnostic data.
• - Information collected through cookies and similar tracking technologies (please refer to our Cookie Policy for more details, if applicable).

Information we may receive from other sources:

• - Information from publicly available sources.
• - Information from third parties in connection with recruitment services, such as references provided by you, or background check providers, with your consent where required.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our services, including:

• - To provide our talent acquisition and recruitment services, including assessing your suitability for roles, presenting your profile to prospective employers (our clients), and managing the application and interview process.
• - To communicate with you regarding potential job opportunities, updates on your application status, and information about our services.
• - To manage our relationship with you and respond to your inquiries.
• - To operate, maintain, and improve our site and services, analyze usage patterns, and personalize user experience.
• - To send you relevant information about career opportunities or our services that may be interested in you, in accordance with your communication preferences.
• - To comply with legal obligations and regulatory requirements.
• - To protect our rights, property, or safety, and the rights, property, or safety of our users and the public.

Legal Basis for Processing

We process personal information based on several legal grounds, as required by applicable law:

• - Performance of a contract: We process your data when it is necessary to fulfill our obligations under a contract with you, such as providing recruitment services when you apply for a position or register your interest.
• - Legitimate interests: We may process your data based on our legitimate business interests, provided these do not override your fundamental rights and freedoms. This includes using data to operate and improve our services, conduct market research, and manage our business effectively. When we process based on legitimate interest, we balance our interests against your rights and freedoms.
• - Consent: Where required by law, we obtain your consent to collect and process certain types of personal information. You have the right to withdraw your consent at any time.
• - Legal obligations: We may process your data when necessary to comply with legal or regulatory obligations, such as tax or employment laws.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• - With prospective employers (our clients) for the purpose of considering you for employment opportunities you have applied for or expressed interest in, or where we believe there is a suitable match based on your profile.
• - With service providers who perform services on our behalf, such as IT support, hosting, data analytics, and other business support functions. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• - With professional advisors, such as lawyers, accountants, or consultants, when necessary.
• - In response to legal process, such as a court order, subpoena, or governmental request, or as otherwise required by law.
• - If we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity.
• - In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no data transmission over the internet or electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you, your recruitment status (e.g., active candidate), legal obligations, and whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations or regulatory investigations).

Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:

• - The right to access the personal information we hold about you.
• - The right to request correction of inaccurate or incomplete personal information.
• - The right to request erasure of your personal information under certain circumstances.
• - The right to request restriction of processing of your personal information under certain circumstances.
• - The right to object to the processing of your personal information under certain circumstances, including processing based on legitimate interests or for direct marketing.
• - The right to data portability, allowing you to receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller, where technically feasible and applicable.
• - The right to withdraw consent at any time where processing is based on consent.
• - The right to lodge a complaint with a supervisory authority if you believe our processing of your personal information infringes applicable law.

To exercise any of these rights, please contact us using the contact information provided below. We may ask you for specific information to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights).

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to collect information about your browsing activities. For more information about how we use cookies and how you can manage your cookie preferences, please refer to our separate Cookie Policy (if available).

Third-Party Links

Our site may contain links to websites or services operated by third parties. This privacy policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content, privacy policies, or practices of third-party sites or services.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including personal data, to Canada and process it there. We take steps to ensure that your data is treated securely and in accordance with this privacy policy and applicable laws, including using appropriate safeguards for international transfers where required.

Changes to This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

How to Contact Us

If you have any questions about this privacy policy or our privacy practices, you may contact us by mail at the following address:

Maplewood Talent Solutions
145 Yonge Street, Suite 700,
Toronto, Ontario, M5C 1W6
Canada